Shipping Policy
Shipping Policy – Mei & Kim Singapore
By purchasing from our website, you agree to the terms and conditions set out in this shipping policy. Please be sure to review it before placing your order.
Processing time
All orders are processed within 24-48 business hours after payment is received . Orders placed on weekends or public holidays will be processed on the next business day .
Delivery time
Once your order is processed, it usually takes 3-16 business days for delivery (depending on your shipping address). We ship worldwide .
Cancelling an order
As our store uses an automated shipping system, orders cannot be canceled after they have been placed . When placing an order, please carefully check the contents before confirming your order.
Possible delays
We aim to deliver your order as quickly as possible, but delays may occur due to the following reasons:
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Order Volume : During sales and promotions, processing and delivery times may be longer than usual.
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Unforeseen circumstances : Natural disasters, pandemics, and other unforeseen events can affect delivery.
In that case, we ask for your understanding and cooperation.
Shipping
Shipping costs are automatically calculated at checkout based on your delivery address and order weight .
Tracking Information
Once your item has shipped, you will receive a shipping confirmation email with a tracking number . Tracking information may take up to 48 hours to update.
Customs and import taxes
International orders may incur additional charges such as customs duties and import taxes based on your country's regulations . Please note that these charges are the responsibility of the customer and are not included in the product price .
Regarding incorrect shipping information
Please enter the correct shipping address when placing your order . keikoyui-fukuoka.jp cannot be held responsible for delays or additional costs caused by incorrect or incomplete addresses .
inquiry
If you have any questions regarding your order or delivery, please contact us at support@meikim-singapore.com.
Thank you for using Mei & Kim Singapore. We will do our best to deliver your order as quickly as possible.